Data Protection & Privacy

CK66 Privacy Policy

At CK66, your personal data belongs to you. This Privacy Policy explains exactly what information we collect when you use the CK66 platform, why we collect it, how we use it, and what rights you have over it. We keep things straightforward — no legal jargon, no hidden practices.

Last Updated: January 2025
How CK66 Protects Your Data

Six core privacy commitments that every CK66 member can rely on

Encrypted Data Storage

All personal data stored on CK66 servers is encrypted using industry-standard protocols. Your account details, payment information, and transaction history are protected at rest and in transit — nobody can access them without authorisation.

No Data Selling

CK66 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate your account, process payments, and improve the CK66 platform experience for Bangladesh players.

Minimal Data Collection

CK66 only collects the data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data speculatively or build profiles beyond what is needed to provide you with a safe, personalised gaming experience.

Verified Third Parties Only

Where CK66 shares data with third parties — such as payment processors or identity verification providers — those partners are carefully vetted and contractually required to handle your data with the same level of care that CK66 applies internally.

Your Rights, Respected

CK66 respects your right to access, correct, and delete your personal data. Submit a request to our support team at any time and we will respond promptly. You are in control of your data — not the other way around.

Breach Notification

In the unlikely event of a data security incident affecting your personal information, CK66 will notify affected members promptly and take immediate steps to contain the breach, investigate the cause, and prevent recurrence.

Your Privacy Matters: CK66 is committed to handling your personal data responsibly. This policy applies to all users of the CK66 platform, including the website at ck66.live and the CK66 mobile application. By using CK66, you agree to the practices described here.

1. Introduction

CK66 is an online gaming and sports betting platform serving players in Bangladesh. We understand that when you share personal information with us, you are placing trust in CK66 to handle it responsibly. This Privacy Policy is our commitment to that trust — a clear, honest explanation of how your data is collected, used, stored, and protected on the CK66 platform.

This policy applies to all personal data collected through the CK66 website, the CK66 mobile app, and any communications between you and the CK66 support team. It covers data collected during registration, during gameplay, during payment transactions, and during any interaction with CK66 customer support.

CK66 acts as the data controller for all personal data collected through the platform. If you have any questions about how CK66 handles your data, you can contact us at any time at [email protected].

2. Data We Collect

CK66 collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the platform, and from third parties where necessary for identity verification or payment processing.

2.1 Data You Provide Directly

When you register a CK66 account or use the platform, you may provide the following information:

  • Full name and date of birth
  • Email address and phone number
  • Residential address
  • National ID number or passport details (for identity verification)
  • Payment method details (bKash number, Nagad number, or Rocket number)
  • Communications sent to CK66 support

2.2 Data Collected Automatically

When you use the CK66 platform, certain data is collected automatically:

  • IP address and device type
  • Browser type and operating system
  • Pages visited and time spent on the platform
  • Game activity, bet history, and transaction records
  • Login timestamps and session duration
Data Category Examples Purpose
Identity Data Name, date of birth, national ID Account verification, age check
Contact Data Email, phone, address Account communication, support
Financial Data bKash/Nagad/Rocket number, transaction history Payment processing, fraud prevention
Technical Data IP address, device type, browser Security, platform optimisation
Usage Data Game history, bet records, session logs Responsible gaming, personalisation

3. How We Use Your Data

CK66 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a member. We do not use your data for purposes beyond those listed below without first obtaining your consent.

  • Account management: Creating and maintaining your CK66 account, verifying your identity, and managing your account settings.
  • Payment processing: Processing deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining accurate transaction records.
  • Customer support: Responding to your queries, resolving disputes, and providing assistance through the CK66 support team.
  • Security and fraud prevention: Detecting and preventing unauthorised access, fraudulent transactions, and abuse of the CK66 platform.
  • Legal compliance: Meeting anti-money laundering obligations, age verification requirements, and other applicable legal duties.
  • Platform improvement: Analysing usage patterns to improve the CK66 platform, fix bugs, and develop new features.
  • Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and offer appropriate support tools.
  • Marketing communications: Sending you information about CK66 promotions and offers — only where you have opted in to receive such communications.

Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS messages from CK66, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting CK66 support directly. Opting out of marketing does not affect your ability to use the platform.

4. Data Sharing

CK66 does not sell your personal data. We share data only where it is necessary to operate the platform or comply with legal obligations, and only with trusted partners who are contractually bound to protect your information.

The categories of third parties with whom CK66 may share your data are:

  • Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions securely.
  • Identity verification providers: Third-party KYC (Know Your Customer) services that help CK66 verify your identity and age.
  • IT and platform infrastructure providers: Cloud hosting and security services that support the operation of the CK66 platform.
  • Legal and regulatory authorities: Where CK66 is required by law to disclose information, for example in response to a court order or regulatory investigation.

All third-party partners are required to implement appropriate security measures and are prohibited from using your data for their own purposes beyond the specific service they provide to CK66.

5. Cookies

CK66 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the CK66 website or use the CK66 app.

CK66 uses the following types of cookies:

  • Essential cookies: Required for the platform to function. These cannot be disabled as they are necessary for login sessions, security, and basic platform operation.
  • Analytics cookies: Help CK66 understand how members use the platform so we can improve performance and user experience.
  • Preference cookies: Remember your settings and preferences, such as language and display options.
  • Security cookies: Used to detect and prevent fraudulent activity and protect your account.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the CK66 platform. Essential cookies cannot be disabled without preventing you from using the platform.

6. Data Retention

CK66 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal data retention policies. Specifically:

  • Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of five years for financial compliance purposes.
  • Customer support communications are retained for three years.
  • Technical and usage data is retained for up to two years for security and platform improvement purposes.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you personally.

7. Security Measures

CK66 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and CK66 servers.
  • Encryption of sensitive data stored in CK66 databases, including payment details and identity documents.
  • Two-factor authentication options for CK66 account login.
  • Regular security audits and penetration testing of the CK66 platform.
  • Strict access controls ensuring that only authorised CK66 staff can access personal data, and only to the extent necessary for their role.
  • Staff training on data protection and security best practices.

While CK66 takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your CK66 account and never share your login credentials with anyone.

Phishing Warning: CK66 will never ask for your password via email, SMS, or live chat. If you receive a message claiming to be from CK66 and asking for your password or payment details, do not respond — contact CK66 support immediately to report it.

8. Your Rights

As a CK66 member, you have the following rights regarding your personal data. To exercise any of these rights, contact CK66 support at [email protected]. We will respond to all requests within 30 days.

Right of Access

You have the right to request a copy of the personal data CK66 holds about you. We will provide this in a clear, readable format within 30 days of your request.

Right to Rectification

If any personal data CK66 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact support with the correct information and we will update your records promptly.

Right to Erasure

You may request that CK66 delete your personal data. This right is subject to legal retention requirements — some data must be kept for regulatory compliance even after account closure.

Right to Restrict Processing

You can ask CK66 to restrict how your data is used in certain circumstances, for example while a dispute about data accuracy is being resolved.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format so that you can transfer it to another service if you choose.

Right to Object

You can object to CK66 processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests where you feel your rights override those interests.

9. Minors

The CK66 platform is strictly for adults aged 18 and above. CK66 does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered a CK66 account or provided personal data to CK66, please contact us immediately at [email protected] and we will take prompt action to close the account and delete the associated data.

CK66 uses age verification procedures during registration and may request identity documents to confirm that members meet the minimum age requirement. These checks are in place to protect minors and to comply with responsible gaming obligations.

10. Changes to This Policy

CK66 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you by email or through an in-platform notification, and the updated policy will be published on this page with a revised effective date.

We encourage you to review this Privacy Policy periodically. Continued use of the CK66 platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way CK66 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

Email: [email protected]
Live Chat: Available directly on the CK66 platform after login
Response Time: All privacy-related requests are handled within 30 days

CK66 takes every privacy enquiry seriously. Whether you want to access your data, correct an error, or simply understand more about how your information is used, our team is here to help. Your trust in CK66 is something we work hard to earn and maintain every day.

Safe, Secure & Trusted

Play with Confidence on CK66

Your data is protected, your payments are secure, and your privacy is respected. Join thousands of Bangladesh players who trust CK66 for a safe online gaming experience.

SSL Secured
All Connections
Data Encrypted
At Rest & In Transit
KYC Verified
Identity Protected
24/7 Support
Always Available